Refund policy

All sales from this container drop are final.

Because items are ordered directly against a single, fixed-quantity container shipment, we're unable to offer cancellations, refunds, or exchanges once an order is placed. Placing an order reserves a specific item from this shipment on your behalf, so please review sizing, materials, and dimensions carefully in each product listing before purchasing.

Damage & Condition
Every item is fully insured during transit. Prior to any pickup, we personally inspect each piece to confirm it arrived without shipping damage.

• If an item passes inspection, it will be made available for pickup as scheduled.
• If an item shows shipping damage, it will not be offered for pickup. In this case, we will send you a replacement on our next container shipment. Please note this involves an additional wait tied to that shipment's timeline, and we'll keep you updated throughout.

Pickup Means Acceptance
Once you or your designated pickup person receives an item in person, it is considered accepted in its condition at that time. Since every item is inspected before being made available, please take a moment to look it over at pickup — this is your opportunity to confirm everything looks right before taking it home.